Terms of service

Terms of Service
Last updated: March 18, 2026

This website is operated by XP Watch Co. (Operated by Xpanamashop).
By accessing, browsing, or making a purchase on our site, you agree to be bound by these Terms of Service, along with our related policies.

Our store is hosted on Shopify, a platform that enables us to offer our products securely both locally and internationally.

1. Acceptance of Terms

By using this site, you confirm that you are of legal age in your jurisdiction and agree to comply with all applicable laws.

Failure to comply with these terms may result in order cancellation or restricted access to the site.

2. General Conditions

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer or region
  • Suspend service in cases of suspicious activity

Any attempt of fraud or payment manipulation may result in service suspension and potential legal action.

3. Information & Availability

While we strive to provide accurate information:

  • Prices, availability, and descriptions may change without notice
  • We do not guarantee that all information is error-free
  • We reserve the right to correct errors, even after an order has been placed

In the case of a clear error, the order may be canceled and handled accordingly.

4. Products

Our products are sold exclusively online and may have limited availability.

As our watches are made to order, slight variations in color, finish, or details may occur compared to the images shown.

5. Orders & Payments

By placing an order, you confirm that:

  • All provided information is accurate and complete
  • You authorize immediate payment processing

We reserve the right to cancel orders in cases of inconsistencies, suspected fraud, or incorrect information.

We are not responsible for errors in shipping addresses provided by the customer.

6. International Shipping & Customs

For orders outside Panama:

  • The customer is responsible for all taxes, duties, and customs fees
  • We have no control over local regulations or charges

If an order is refused, held, or not claimed:

  • Logistics and administrative costs may apply
  • Refunds are not guaranteed
  • Reshipping will require an additional fee

7. Cancellations & Disputes

Cancellations:

  • Are only accepted before the order has been processed or shipped
  • May be subject to administrative fees

In cases of chargebacks, unjustified disputes, or fraudulent activity:

  • We reserve the right to block future purchases
  • Legal action may be taken and associated costs recovered

8. Third-Party Services

We may provide access to third-party tools or services.

These are offered “as is” without warranties, and we are not responsible for their performance or availability.

9. Intellectual Property

All content on this site, including text, images, design, logos, and branding, is the property of XP Watch Co.

Unauthorized reproduction, distribution, or use is strictly prohibited.

10. Prohibited Use

You are prohibited from:

  • Using the site for illegal activities
  • Attempting to breach system security
  • Providing false information
  • Engaging in fraud or payment manipulation

Violations may result in immediate termination of access.

11. Limitation of Liability

XP Watch Co. shall not be liable for:

  • Indirect damages or financial losses
  • Shipping delays beyond our control
  • Improper use of products

All services are provided subject to availability and published policies.

12. Indemnification

You agree to indemnify and hold XP Watch Co. harmless from any claims, damages, or expenses arising from:

  • Misuse of the website
  • Violation of these Terms
  • Breach of applicable laws

13. Termination

We reserve the right to suspend or terminate access to our site at any time, without prior notice, in cases of violations or suspicious activity.

14. Governing Law

These Terms are governed by the laws of the Republic of Panama.

Any disputes shall be resolved under Panamanian jurisdiction, unless otherwise required by applicable law.

15. Changes to Terms

We may update these Terms at any time.

Continued use of the site constitutes acceptance of any changes.

16. Contact

📧 Email: contacto@xpwatchco.com
📱 WhatsApp: +507 6198-2608

XP Watch Co.
Panama
Operated by Xpanamashop