Privacy policy
Privacy Policy
Last updated: March 18, 2026
At XP Watch Co. (Operated by Xpanamashop), we are committed to protecting your privacy and handling your personal information in a secure, transparent, and responsible manner.
This Privacy Policy describes how we collect, use, and share your information when you visit our website, make a purchase, or interact with our services.
Our store is hosted on Shopify, which allows us to provide a secure and reliable shopping experience both locally and internationally.
By using our services, you agree to the practices described in this policy.
1. Personal Information We Collect
When we refer to “personal information,” we mean any data that can identify you directly or indirectly.
We may collect:
Contact Information
- Full name
- Shipping and billing address
- Phone number
- Email address
Payment Information
- Payment method
- Transaction details
Card data is securely processed by third-party providers and is not stored by XP Watch Co.
Account Information
- Preferences
- Order history
Usage & Device Information
- IP address
- Browser and device type
- Activity on our site (products viewed, cart, purchases)
Communications
- Messages sent to support or inquiries
2. How We Collect Your Information
We collect information:
- Directly from you (when you place an order or fill out forms)
- Automatically through cookies and similar technologies
- From third parties such as Shopify, payment processors, and logistics providers
3. How We Use Your Information
We use your information to:
- Process orders and payments
- Manage domestic and international shipping
- Provide customer support
- Improve your shopping experience
- Personalize content and offers
- Detect and prevent fraud
- Comply with legal obligations
We may also send promotional communications, which you can opt out of at any time.
4. Sharing Your Information
We may share your information with:
- Shopify (ecommerce platform)
- Payment processors and financial services
- Shipping and logistics providers
- Marketing and analytics tools
- Legal authorities when required
We do not sell your personal information.
5. Cookies and Similar Technologies
We use cookies to:
- Improve website functionality
- Remember your preferences
- Analyze site behavior
- Deliver relevant content and advertising
You can manage or disable cookies through your browser settings.
6. Data Security
We implement reasonable security measures to protect your information.
However, no system is completely secure, so we recommend not sharing sensitive information through unofficial channels.
7. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections or deletion
- Restrict data processing
- Withdraw consent for marketing
You can exercise these rights by contacting us directly.
9. International Transfers
Your information may be processed outside your country, including on servers used by Shopify and its service providers.
10. Minors
Our services are not intended for minors, and we do not knowingly collect personal information from individuals under legal age.
11. External Links
Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.
12. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with the updated date.
13. Contact
If you have any questions or wish to exercise your rights:
📧 Email: contacto@xpwatchco.com
📱 WhatsApp: +507 6198-2608
XP Watch Co.
Panama
Operated by Xpanamashop